Individual Mentoring
Your students benefit from consistent/regular follow-up provided by a professional with whom they will meet with their mentor on a weekly videoconference. The mentor will be there to guide the student, establish training objectives and the progression planning, and to answer your student’s questions.
The mentor and their assigned student chose the dates of their weekly videoconference in order to advance on the learning path. In general, the approximate duration of these sessions is between 45 and 60 minutes.
Additionally, students are assigned a Student Success Manager who will be on-hand to assist with the shepherding of the student from onboarding to completion. They are routinely in the background during the student journey, but are available to discuss any high-level questions such as assisting with a pause or extension request that a student may have along the way.
Online educational help
Your students can freely access our forums related to our course in which more than 8 million messages from students around the world have already been posted. Your students can ask their questions at any time day or night, to other members of the community that will generally answer them in a short period of time.
Students can also access a community space, an important networking tool that allows students to communicate with many mentors and thousands of students that are going through the same journey as well: Workplace.
Workplace is a collaborative social platform, where the intention is to increase the communication and daily exchange between students.
Thereby, students can benefit from the experience of previous students who might have encountered similar problems, find mutual help on a common difficulty and have a different contact point other than that of the mentor.
The platform is accessible 24/7/365, which permits the student to exchange/interact at their own pace. By being connected to Workplace, the student has to accept the invitation sent by OpenClassrooms at the beginning of his training.
Be careful to follow the set up instructions properly, as if the student tries to create their account themselves, this may cause technical issues and their email address will be then blocked.
Note that if the email address is already used on another Workplace account (of his company or another establishment for example), the student will have to provide us with another email address. Workplace does not allow access to multiple accounts with the same email address.
How is the student assessed?
An assessment is made of up five steps:
1. Reminder to students of the modalities of the assessment (not recorded)
2. 20 minutes project presentation by the student in front of a mentor assessor (different from the student’s regular mentor) (recorded)
3. 10 minutes Questions/ answers session (recorded)
4. The oral debrief (not recorded)
5. Writing the report (by the assessor, without the student)
The student has to submit their deliverables 48 hours before the assessment on the chosen date with the mentor assessor.
To start, the mentor welcomes the student and the two introduce themselves. The mentor assessor recalls the full modalities of the assessment, specifying the duration for each stage.
Also, the project presentation has to be registered. The assessor, mentor and student have to be capable of having a role play and stick to it (for example: a digital project manager who’s presenting the project to his client).
The mentor will verify if the student knows how to justify the choices they took for the project.
The mentor makes a first feedback to the student and announces, whether or not they have validated his project. When the project presentation is done, the assessor mentor approves the complete report of the assessment. This report is directly accessible from the dashboard.